Terms of Use

1. Acceptance of Terms

By accessing or using the First Crossings Advisory website ("the Site"), you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use the Site.

These Terms of Use are governed by the laws of Victoria, Australia. First Crossings Advisory reserves the right to update these terms at any time. Continued use of the Site after any changes constitutes acceptance of the updated terms.

2. About First Crossings Advisory

First Crossings Advisory is a health equity consulting and advisory business led by Dr. Umber Rind, a registered medical practitioner (MBBS, FRACGP, MPH, MHA) and anti-racism consultant. Dr. Rind is registered with the Medical Board of Australia under AHPRA.

Our services are advisory, educational, and strategic in nature. We do not provide clinical medical services, patient care, or individual health advice through this website or our consulting engagements.

3. No Medical Advice

Nothing on this Site constitutes medical advice, a doctor–patient relationship, or a substitute for professional medical consultation. The information provided is general in nature and intended for health organisations, educators, and professionals seeking advisory and educational services.

If you have a health concern, please consult a qualified medical practitioner. In an emergency, call 000 or attend your nearest emergency department.

4. AHPRA Compliance

As a registered medical practitioner, Dr. Umber Rind is bound by AHPRA's registration standards, codes, guidelines, and the Health Practitioner Regulation National Law Act 2009. In compliance with AHPRA's Guidelines for Advertising a Regulated Health Service:

If you believe any content on this Site does not comply with AHPRA's advertising guidelines, please notify us at hello@firstcrossings.com.au.

• This Site does not contain testimonials or endorsements about clinical outcomes from patients or clients.
• We do not make claims that create unrealistic expectations about the results of our services.
• We do not offer gifts, discounts, or inducements to encourage use of regulated health services.
• All information about our services is factual, balanced, and not misleading or deceptive.
• We do not use before-and-after images or comparisons relating to clinical outcomes.

5. Intellectual Property

All content on this Site — including text, graphics, logos, images, and educational materials — is the property of First Crossings Advisory or its licensors and is protected by Australian and international copyright laws.

You may view and print content from this Site for your personal, non-commercial use only. You must not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

The First Crossings Advisory name, logo, and brand identity are the intellectual property of First Crossings Advisory and may not be used without express written permission.

6. Accuracy of Information

We endeavour to ensure the information on this Site is accurate and current. However, we make no warranties or representations about the completeness, accuracy, reliability, or suitability of the information for any particular purpose.

Information on this Site may change without notice. We recommend verifying any information before relying on it for professional or organisational decisions.

7. Limitation of Liability

To the maximum extent permitted by law, First Crossings Advisory and Dr. Umber Rind are not liable for any direct, indirect, incidental, special, or consequential loss or damage arising from your use of, or reliance on, this Site or its content.

Nothing in these terms limits any rights you may have under the Australian Consumer Law or other applicable legislation that cannot be excluded.

8. External Links

This Site may contain links to third-party websites for your convenience. These links do not constitute an endorsement of those sites or their content. We are not responsible for the content, privacy practices, or accuracy of any external sites.

9. User Conduct

When using this Site, you agree not to:

• Use the Site for any unlawful purpose or in a way that violates any applicable laws or regulations.
• Attempt to gain unauthorised access to any part of the Site or its related systems.
• Transmit any harmful, offensive, or disruptive content.
• Misrepresent your identity or affiliation when contacting us.

10. Privacy

Your use of this Site is also governed by our Privacy Policy, which is incorporated into these Terms of Use by reference. By using this Site, you consent to the collection and use of your information as described in our Privacy Policy.

11. Acknowledgement of Country

First Crossings Advisory acknowledges the Traditional Custodians of the lands on which we live and work, and pays respect to Elders past, present, and emerging. We recognise the ongoing connection of Aboriginal and Torres Strait Islander peoples to Country, culture, and community.

12. Governing Law

These Terms of Use are governed by the laws of Victoria, Australia. Any disputes arising from your use of this Site will be subject to the exclusive jurisdiction of the courts of Victoria.

13. Contact Us

If you have any questions about these Terms of Use, please contact: